Teaching with Tech Overview

Welcome to this guide for CUHK Teachers, Teaching Assistants, and Support Staff.

This presentation provides one-stop access to updates on eLearning systems, tools, services, and features available for the 2025/26 academic year.

If you're new to any of the systems or tools mentioned, links are included throughout to help you access relevant information pages. For questions, please contact ITSC Service Desk or email elearning@cuhk.edu.hk for further questions.

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Last updated on 10 September 2025

Support Resources

eLearning Website

Access news, ideas, and resources

EdTech Help Center

Find documentation and guides

ITSC Service Desk

Get technical support

Classroom Internet Connection

Audio-Visual Services Unit (AVSU)

Provides support for classroom equipment and technology.

Equipment Overview

Find details about available classroom equipment.

Technical Support

Contact AVSU for assistance with classroom technology setup and troubleshooting.

Two-Factor Authentication (2FA)

Systems Requiring 2FA

Blackboard, Zoom, Panopto, Qualtrix, CUHK EdTech Software License Management System

Learn More

Visit ITSC Service Desk for detailed 2FA User Guides and FAQs

Support for Students with Special Educational Needs (SEN)

Padlet

Technologies and Tools for Supporting SEN Students at CUHK

Made with Padlet

Resources

  • Tips to facilitate eLearning for SEN students


Contact

For assistance, reach out to ITSC Service Desk or email elearning@cuhk.edu.hk

Wellness and Counselling Centre

Wellness and Counselling Centre, Office of Student Affairs, The Chinese University of Hong Kong -

SEN Service - Wellness and Counselling Centre, Office of Student Affairs, The Chinese University of Hong Kong

Counselling Services

Professional support for students' mental health and well-being.

Wellness Programs

Workshops and activities promoting overall student health.

Online Resources

Digital tools and information for self-help and support.

Policies, Guidelines, and Procedures

Academic and Quality Section (AQS), Registry, The Chinese University of Hong Kong

Policies, Guidelines and Procedures

Documents related to the programme of study of undergraduate programmes, and course and programme planning and revisions are included in this section for reference of Departments/Schools/Programmes in programme and course planning and revisions.

Quality Manual

Comprehensive guidelines for maintaining educational standards.

Assessment of Student Learning

Policies for evaluating student performance in taught programmes.

Virtual Teaching and Learning

Guidelines for approval and implementation of online courses.

Use of AI Tools

Guidance on integrating AI in teaching, learning, and assessments.

System and Tools - Reminder

Teachers should consider using the recommended eLearning systems/tools to help ensure a uniform student learning experience.

Other options are available in CUHK and in the market.

Teachers should check with respective Faculty/ Department/ Programme/ Unit Head if they choose to use other systems/tools to support teaching.

Learning Management System (LMS)

Recommended: Blackboard

Primary LMS with automated course shell creation and enrollments.

Alternatives at CUHK

KEEP Moodle, KEEP Open edX, MS Teams

Other Options

Coursera Private Course Authoring, XueTangX Cloud

Teaching and Learning Video System

Recommended: Panopto

Video streaming system for asynchronous content delivery and lecture recording.

Alternatives

H5P (available in Blackboard and KEEP Moodle), YouTube, Vimeo

H5P

help.edtech.cuhk.edu.hk

Blackboard's H5P integration | CUHK EdTech

With H5P, you have the power to create interactive content for your Blackboard course. It offers a wide range of templates and content types, including course presentations, quizzes, scenario branching exercises, interactive videos, and more. By utilizing H5P, you can easily incorporate engaging and interactive learning content into your course.

h5p.org

Examples & downloads

H5P empowers everyone to create, share and reuse interactive content - all you need is a web browser and a web site that supports H5P.

Online Meeting Tools

CUHK Information Technology Services Centre

Microsoft Teams

Microsoft Teams is available for free as part of the Office365 services. It allows you to have real-time chat, meetings, file sharing and more. Departments can also create a Teams to facilitate project communication and collaboration.

VeriGuide

Purpose

Plagiarism detection system for maintaining academic integrity.

Integration

Seamlessly integrated with Blackboard for easy submission checks.

Benefits

Promotes original work and proper citation practices among students.

Integrated Tools in Blackboard

help.edtech.cuhk.edu.hk

Blackboard Teaching Guide - Integrations | CUHK EdTech

Online meetings - Blackboard-ZOOM Integration, Blackboard-ZOOM-Panopto Integration

help.edtech.cuhk.edu.hk

Gradescope Overview | CUHK EdTech

gradescope

Gradescope | Save time grading

Grade your existing paper-based assignments in half the time and see exactly what your students learned, for free.

help.edtech.cuhk.edu.hk

FeedbackFruits (Pilot) | CUHK EdTech

Instructors and TA/Support Staff of any Blackboard courses can participate in FeedbackFruits (Pilot) now.

feedbackfruits.com

Feedback & Assessment: One system to manage all your feedback and assessment needs

FeedbackFruits brings together all the learning activities needed to design, deliver, and scale authentic assessment, aligned with learning outcomes, and fully integrated into your LMS.

piazza.com

Piazza • Ask. Answer. Explore. Whenever.

With Piazza, easily answer questions, manage course materials, and track student participation. It'll save you time, and your students will love using it. It's free, and easy to get started.

"Bullet Screen" / Danmu Tool

Purpose

Enhances engagement in virtual and in-class learning through real-time comments.

Features

Allows students to share thoughts and reactions during lectures or presentations.

help.edtech.cuhk.edu.hk

Bullet Screen for Virtual and In-class Learning | CUHK EdTech

Bullet screen, also known as “Danmu", is an interactive tool that allows viewers to overlay text comments on online videos. It can be used for enhancing student engagement, facilitate student-student and student-teacher exchanges, and promote a shared viewing and learning environment.

Camtasia and Snagit Subscription

Camtasia

Powerful screen recording and video editing software for creating professional instructional videos.

Snagit

User-friendly tool for capturing screenshots and creating quick explanatory videos.

RemoteApp for Accessing University Software

Purpose

Allows remote access to university-licensed software from personal devices.

Availability

Access to a wide range of academic and professional software tools.

Benefits

Enables flexible learning and work from any location with internet access.

www.itsc.cuhk.edu.hk

Coursera Partner Consortium Learning Program

Digital Exam Tools

On-Campus Options

  • University-managed computers
  • Students' own devices (BYOD)

Remote Options

  • Students' own devices
  • Proctoring software

help.edtech.cuhk.edu.hk

Transforming Assessments with ExamSoft: Streamlining, Securing, and Providing Insights to Enhance Educational Quality and Support Student Success | CUHK EdTech

Discover how ExamSoft can enhance assessment processes across programs and class sizes. This seminar will provide insights into streamlining exam administration, securing testing, and gathering actionable data to support educational quality and student success. We’ll discuss both the advantages and early challenges of adopting ExamSoft, offering a practical view of how digital assessment tools contribute to continuous improvement in education.

help.edtech.cuhk.edu.hk

LockDown Browser: Live Proctoring | CUHK EdTech

The “Instructor Live Proctoring” option uses LockDown Browser (LDB) to prevent cheating on the computer itself, while the instructor watches students via video conferencing.

AI Hub @ CUHK

The AI Hub @ CUHK serves as a central resource, providing comprehensive information and support for artificial intelligence tools and services across The Chinese University of Hong Kong. It aims to guide users in effectively choosing and utilizing suitable AI technologies for their academic and research needs.

Pilot ChatGPT Service for Teaching and Learning

AI Learning Assistant

Customizable Chatbots

Structured Learning

Flexible Access

cuhk-edt.knowledgeowl.com

AI Learning Assistant | CUHK EdTech

Welcome to our interactive educational platform, designed to enhance learning through AI-powered chatbots. This website enables users to engage with chatbots that serve as virtual teaching assistants. Teachers can input subject-specific knowledge into each chatbot, allowing students to interact with bots tailored to particular topics.

Training Calendar

Early Feedback Collection (EFCS)

  • Gathers student feedback on individual classes mid-term.
  • Complements the end-of-term Course and Teaching Evaluation (CTE).

Feedback reports are available online to relevant staff (teachers, Directors, Chairmen, Deans) for timely identification and resolution of course delivery issues.